Shipping Policy
At Dog Car Seat (a brand of Prime Spectra LTD), we are dedicated to delivering your orders promptly and safely. We currently ship within the United Kingdom, ensuring your dog car seats and accessories reach you quickly and securely. Our fulfilment team works efficiently, and we collaborate with reliable shipping carriers EVRI to provide timely delivery.
Delivery Costs and Timing
All our delivery timelines are based on the standard processing and shipping procedures we follow.
Standard Delivery: Estimated **5–9 working days**
Peak Seasons: Delays may occur due to high order volume, carrier delays, or supply chain challenges. If fulfilment delays occur, we’ll notify you via email.
Shipping Locations: We currently **only ship within the United Kingdom.**
Accuracy of Address: Please ensure your shipping address is correct at checkout. If the parcel is returned or requires redelivery due to an incorrect address, the customer is responsible for additional shipping costs.
Free Shipping
Free shipping within the United Kingdom is available to customers who subscribe to our newsletter. The free-shipping discount will be automatically applied at checkout after subscription.
If you return an item due to change of mind, the return shipping cost will be your responsibility.
If the item is faulty or damaged, we will cover return shipping. For more about Return Policy
Shipping Partners and Tracking
Once your order is dispatched, you will receive a tracking link via email. Our systems are fully integrated with EVRI, allowing both you and us to track your parcel’s journey every step of the way from dispatch to delivery.
If you have questions about your shipment or tracking status,
Contact us:
Email: info@dogcarseatco.co.uk
Phone Number: +44 7424 744704
Address: Suite 4375 Unit 3a,34-35 Hatton Garden, Holborn, London, United Kingdom, EC1N 8DX
Frequently Asked Questions
1. How do I choose the right size dog car seat?
Check your dog’s weight and body length. The ideal seat should allow your pet to sit and lie down comfortably without feeling loose or unstable.
2. Are your dog car seats suitable for UK vehicles?
Yes, our seats are designed with UK cars in mind and include secure attachment systems such as headrest straps and seatbelt connections.
3. Can my dog stay safely restrained during sudden braking?
Our car seats help keep dogs positioned securely, reducing movement during sharp turns or sudden stops for safer journeys.
4. Do your dog car seats work for small breeds?
Absolutely. We offer small dog car seats and booster seats specially designed for smaller breeds to travel comfortably and safely.
5. What about large dogs — do you have bigger sizes?
Yes, we provide large dog car seats with extra space and support so bigger breeds can travel securely without feeling restricted.
6. How do I keep my dog car seat clean?
Most of our seats are made from durable, stain-resistant fabrics, and many include removable, machine-washable covers for easy cleaning.
7. Do I also need a dog car seat cover or hammock?
Many owners pair their seat with a dog car seat cover or hammock for extra protection against fur, mud, and wet paws.
8. Are the materials waterproof and scratch-resistant?
Yes, our products use premium materials designed to resist spills, dirt, and everyday wear from claws and active dogs.
9. How long does installation take?
Installation is quick and simple. Most seats can be securely fitted in under a minute using adjustable straps and seatbelt attachments.
10. Do you offer fast delivery across the UK?
Yes, we provide fast UK delivery so you can receive your dog travel essentials quickly, along with easy returns and expert customer support.